Warranty

Warranty

We stand behind all of our products and are proud to offer a warranty on everything we produce. This warranty ensures products are free from defects and major issues.

Subject to the policies outlined below, we will repair any issues free of charge for labor and parts. Within the first 60 days, return shipping is covered by us. 

What is Covered

  • All retrofit headlights are covered under a 1 year warranty. Adding the BxBuilt Projectors or the Morimoto D2S projectors increases that warranty to 2 years. 

  • The warranty for headlights includes all major headlight components (Halos, Demon Eyes, Strips, etc.), the wiring harness, and ballasts

  • The warranty policy also covers the headlights against water entry. As the weather changes, there may be occasional condensation- do not worry, this is completely normal. Ensure all bulbs and all provided dust boots are installed. 

  • Additionally, the MLED Projectors carry a 5 year warranty on the projectors ONLY. The rest of the headlight is covered for 2 years under the policy outlined on this page. 

What is Not Covered

  • Cosmetic issues will not be covered once the headlights are accepted on delivery. If your product has damage upon arrival, do not accept delivery without noting the damage and do NOT install the product. See our shipping policy page for more details.
  • Any damage arising from improper use (trail damage, vehicle accidents, products used for racing, or damage arising from unlawful vehicle operation)
  • Normal wear and tear items, such as scratches and fading of the lens are not covered. For the best long term appearance, we recommend installing PPF on the headlight lens

Terms and Conditions

  • It is the sole discretion of TEQ Customs to determine warranty eligibility.
  • All products must be installed using our recommended procedures. Failure to do so may result in a voiding of the warranty. Please reach out to us with any questions.
  • The warranty only applies to the original purchaser of the product. 
  • We honor ALL manufacturers warranties for products produced by our vendors. 

Disclaimer

TEQ Customs LLC's offering of a repair or replacement product is the exclusive remedy provided under this warranty. Damage to a purchasers vehicle or any other equipment is not covered under this warranty. TEQ Customs's sole liability to the customer falls within this policy set forth above. TEQ Customs LLC will not be liable for any lost profits, lost sales, or for any consequential, direct, indirect, incidental, special, exemplary, or punitive damages or for any other damages of any kind or nature. 

Filing a Claim

To file a warranty claim, fill out the form below. Please include as much detail as possible and your order number to help us process your claim as quickly as possible. You can expect a response within 48 hours.